Customer guides
Set up your voice assistant, connect a number and review your calls.
Verify your Zadarma number in the dashboard and prepare its LiveKit connection. Other carriers use assisted setup.
Your first agent and call
Start in your browser, then connect your telephone line.
02Connect a phone number
Connect a number you are authorized to manage at a carrier supporting SIP forwarding. This does not port the number and is for inbound calls. Outbound calling is configured separately.
03Agent settings and voices
Choose what the agent says, how it speaks and which actions it can perform.
04Appointments with Cal.com
Look up available slots and book with the caller’s confirmation.
05Test a conversation
Verify conversation behavior in the browser before connecting a telephone line.
06Knowledge base
Give the agent a source of verified business information.
07Call history and recordings
Review the full conversation transcript and download available audio.
08Balance and billing
Usage charges are deducted from your prepaid balance.
09Customer webhooks
Send LiveKit call events to your HTTPS endpoint and track delivery.
10Troubleshooting and FAQ
Follow the symptom, then contact support with the call ID if needed.